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Corporate Team

Part of the difference is our committed and highly credentialed Corporate Team. As a group, we have diverse backgrounds and experiences that qualify us as experts in our respective fields. This team supports our numerous home care offices throughout the country and ultimately supports our Clients and Caregivers. You can reach members of our team by calling 215-402-0200 or 888-777-7630, or through each team member's email address, listed below.

 
GRAHAM WEIHMILLER, MBA, CSA
Chief Client & Franchisee Advocate
Graham Weihmiller understands the very positive difference that exceptional home care can make for clients and their families. Three generations of his own family have experienced great care at home. Accordingly, Mr. Weihmiller is committed to ensuring that Griswold Special Care is the best care services company in the world.

Mr. Weihmiller was most recently the Managing Partner of American Franchise Company, LLC - an investment and management firm focused on the home care industry. Before that, he held senior leadership and performance improvement positions within four business units at Bank of America in Charlotte, North Carolina and also New York City. Mr. Weihmiller is trained in Lean Enterprise, Process Excellence, Design for Six Sigma, and is a Six Sigma Black Belt. He was formerly the CEO of a thirty-person technology and consulting business based in New York City that focused on automating the business processes of colleges and universities. Mr. Weihmiller has also worked with Booz Allen Hamilton, Merrill Lynch, J.P. Morgan, and the Office of President Personnel at The White House in Washington, D.C. He is a Director of the Private Care Association - the leading industry association focused on excellence in homecare. He is also a Certified Senior Advisor (CSA). Mr. Weihmiller is a member of the Young Presidents Organization (YPO), the Harvard Business School Club of Philadelphia, and the Harvard Club of Delaware.

Mr. Weihmiller received his MBA from Harvard Business School and received his undergraduate degree in Finance from the College of William & Mary in Virginia. He is the former president of the Harvard Business School Club of Charlotte, NC. He has completed two Ironman triathlons, five marathons, and summited Mount Kilimanjaro in Tanzania. Originally from Virginia, he has traveled to thirty-six countries and is an active member of the United Methodist Church. He volunteers in his local community and has done mission work in Costa Rica and in Biloxi, MS in the wake of Hurricane Katrina. He and his wonderful wife, Sarah, a pediatric emergency medicine doctor, enjoy time with their baby daughter, camping, reading, movies, and traveling to developing countries.
 
TOM MONAGHAN, CSA
Senior Vice President, Franchise Development
Tom joined the company as Senior Vice President of Franchise Development with 21 years of franchise experience. He enforces a results driven mentality by implementing innovative strategies to grow the brand while enhancing franchisees ownership experience. Tom is a Certified Senior Advisor (CSA).

Tom spent 11 years at MAACO Collision Repair and Auto Painting, where he most recently served as vice president of operations. During his tenure, he led regional operations, new center development, national accounts, training and customer service. Prior to joining MAACO, Tom was the franchise business consultant for MotoPhoto and was responsible for directing operations, financial and marketing support for a portion of the franchises. He also worked in the operations and marketing departments for the franchise home office of Pip Printing.
 
Tom is a graduate of Dickinson College. He is married with three children. He serves as a board member and coach for the Wissahickon Youth Lacrosse program.
 
BILL ENDRES, CSA
Senior Vice President, Operations

Bill joined the company as Senior Vice President of Operations with nearly 20 years of franchise experience, focusing on improving overall system quality, enhancing customer experience, and expanding system capabilities. He has an extensive background in operations, training, product and program development and new business development. Bill is also a Certified Senior Advisor (CSA).

Prior to joining the company, Bill spent seven years at Kiddie Academy, where he most recently served as Chief Operations Officer. During this time he was responsible for overseeing all operations, education and marketing activities, as well as operations support to both existing and new construction academies. Bill also spent 10 years at Sylvan Learning Systems, Inc. where he held a variety of management roles. 

Bill received his BA in English from Wittenberg University and his M.A. in English from Carnegie-Mellon University. Bill has an interest in cars, and enjoys golfing and spending time with his family.

 
ELYSE IDE LUKSIC
Director of the Company-Owned Offices
Elyse brings a wealth of experience in referral source relationship building and a commitment to provide quality care on behalf of Griswold Special Care. Elyse joined the company as manager of the Luzerne/Lackawanna office of Griswold Special Care and was then promoted to manage the eight corporately owned Griswold Special Care offices from Northeast Pennsylvania to Baltimore, Maryland. 

Prior to joining Griswold Special Care, Elyse served as the director of business development for a franchised company in the healthcare industry. Elyse is a graduate of Wilkes University and enjoys competing in triathlons, running road races and spending time with her husband Michael, four year old daughter and stepdaughter.
 
DIANE WALKER, R.N., M.S., CSA
Vice President of Quality & Compliance

Diane brings an extensive background and a breadth of industry knowledge to Griswold Special Care. She is responsible for developing and implementing educational opportunities including the Steps-To-Success program for new Directors and the Catalyst Program to assist Directors of existing Offices to achieve and maintain growth and superior quality.  Diane is also responsible for developing regional, ongoing educational programs for office staff and voluntary Caregiver educational opportunities.  She is a member of the Quality Review Team and provides management consultation to Offices nationally. Diane is the editor for CARING TIMES©, a publication and website for family caregivers and healthcare professionals. Diane is also a Certified Senior Advisor (CSA). 

Diane received her Bachelor of Science in Nursing degree from Duke University and a Master of Science in Psychiatric Nursing from Rutgers, The State University of New Jersey.  She is a John Dystel Nurse Fellow with the National Multiple Sclerosis Society.  Prior to joining Griswold Special Care, Diane held progressive management positions in hospital, home care and hospice administration. She has extensive experience in building customer service programs gained as a management consultant with the Einstein Consulting Group. She held a faculty appointment at Ohio State University and adjunct faculty appointments at Trenton State, The College of New Jersey and Penn State University.

An avid gourmet cook and purple martin landlord, Diane lives at the New Jersey shore where surf fishing and boating fill her free time. She is a member of Sigma Theta Tau, the national nursing honor society and received the MS Leadership Award in 2002. Diane co-authored a book on personal renewal and has published several articles in nursing journals. In addition to serving local community service organizations as a board member, she is a past President and officer of Springfield Rotary and a Paul Harris Fellow.

 
MONICA HERZOG, CSA
Director of Learning and Development
Monica joined Griswold Special Care with over 10 years of experience in large corporate training and organizational development, dealing with organizations employing up to 30,000 employees. An expert in blended learning environments, Monica has an extensive background translating traditional training into engaging E-learning and building virtual communities. Recently, Monica was a key contributor and client liaison for a national internal company startup managing training, quality, compliance, knowledge management and process improvement. She is dedicated to the needs of the adult learner and optimizing learning interactions in both formal and informal settings. 

Monica is a graduate of Temple University Fox School of Business and St. Joseph's University Graduate School of Training and Organizational Development. She is also a Certified Senior Advisor (CSA). Monica is an animal lover and enjoys traveling.
 
MIKE MAGID
Franchise Development Manager
In his eighteen years in franchising, Mike has held management and director level positions in training, franchise development and operations. During his 13 years at AAMCO Transmissions, Inc., he was promoted from operations and training to increase overall store count and successfully signed on hundreds of new franchisees. 

Prior to his work with AAMCO, Mike spent five years at Tiger Schulman’s Karate Centers as a director of sales and training where he increased membership and led regional sales  and training. While at Tiger Schulman's, in addition to his responsibilities, Mike achieved a 2nd degree black belt and became an assistant instructor within the organization. Mike graduated from Pennsylvania State University with a Bachelor of Arts degree and a minor in business.
 
LINDSEY ARSENAULT
Director of Finance
As Director of Finance for Griswold Special Care, Lindsey is responsible for assembling monthly, quarterly and year-end financial statements, processing payments and payroll, and preparing analytic reports for senior management.
 
Prior to joining the company, Lindsey acted as senior accountant for Radiology and Imaging, Inc. in Massachusetts. In her previous tenure, she was appointed as accountant and director of human resources at Integritas in Pennsylvania.    
 
Lindsey graduated with honors from Temple University's Fox School of Business with a bachelor’s degree in business management. She worked her way through college taking all night courses and has worked as an accountant in the healthcare industry for five years. She is currently working on her CPA license and has already passed two parts of the four-part exam on first attempts.
 
DEREK JONES, CSA
Director of Marketing
With a passion for the industry, Derek shares his expansive knowledge with the company. He was most recently with MarketSource, Inc, a firm that partners with leading manufacturers to increase sales by delivering training, advocacy, and point of sale support. As both a sales rep and a regional manager Derek led various sales, innovation, and process improvement initiatives for the Hewlett Packard U.S. Retail program. Prior to MarketSource Derek was engaged as an Analyst at American Franchise Company, an investment and management firm focused on the senior care industry where he was responsible for opportunity generation and due diligence on investment opportunities. 
 
Derek received his Bachelor of Science degree from North Carolina State University at Raleigh, NC in Biological Business Management and competed as a pitcher for the club baseball team. He also completed a Management Development Program through the Harvard Business School club of Charlotte. Derek is also a Certified Senior Advisor (CSA). Originally from Raleigh, NC, Derek enjoys spending time with his family and three brothers and anything to do with baseball or the outdoors.
 
STEVE KELLS
Manager, Sales Performance
Steve, a top performer in sales and sales management for nearly 20 years, joined Griswold Special Care with a strong sales background. Prior to this role, Steve held numerous management and director level positions in divisional sales, national advertising and corporate training in his ten year tenure with AAMCO Transmissions, Inc.

As a prior AAMCO franchise owner, Steve brings a wealth of entrepreneurial sales based experience to Griswold Special Care. In his current role, Steve works with franchisees on a one-on-one basis in their local markets nationwide to increase sales effectiveness and focuses on highlighting our differentiated value proposition to clients and referral sources nationwide.

Steve earned a bachelor's degree in economics from Towson University in Maryland. Steve enjoys coaching youth baseball in the tri-state area and spending time with his wife and three kids.
 
JOE ROSS
Associate Manager of Franchise Development
Joe joined Griswold Special Care after three and a half years of service with Maxim Healthcare, a national home health company. He started his career in home health recruiting and coordinating staff in Seattle, Washington and primarily focused on the needs of those catastrophically injured and chronically ill. Joe was promoted to an Account Manager and changed his focus from recruiting and staffing to business development. In this role Joe was tasked with starting one of the Maxim Healthcare's first offices dedicated strictly to the non-medical, personal care, and companionship needs of its clients.

Joe received his bachelor's degree in business administration from Seattle University. He is active in his community and has previously worked with many organizations and causes such as; volunteering with Seattle Works, Philadelphia Adult Literacy Program, Washington Medical Case Management Association, and served as treasurer for the Senior Care Coalition in Seattle Washington. Originally from Ouray, Colorado, Joe enjoys basketball and skiing during his time off.
 
RON PATTERSON
Associate Manager of Operations, PMP
Ron brings over 10 years of practical experience in the corporate and retail sales environments to Griswold Special Care.  As the previous business owner of International Press, Ron mastered his project management, vendor management and leadership skills. Ron began his career at Circuit City as an inventory supervisor and transitioned to a management position in operations. 

Ron recently received his Project Management Professional (PMP) certification from the Project Management Institute. He is also a Six Sigma green belt and has experience in standardizing processes and increasing efficiencies. He earned a Bachelor's degree in business administration from the University of Richmond where he also played football during his tenure. 

Ron is a Philadelphia sports fanatic and enjoys watching and supporting the Philadelphia Flyers, Eagles and Phillies.
 
KELLY HOWARD
Associate Marketing Manager
Kelly has been a dynamic member of Griswold Special Care for many years. As a Connecticut native, Kelly served as a caregiver in the Stratford office and later transitioned to an office assistant in the Danbury-Norwalk office. She later began working at the Chestnut Hill Office in Pennsylvania part-time where she obtained, organized, and recorded accounts receivables, as well as generated weekly reports for management. She then secured an internship at the corporate office and focused on office management, information technology and subsequently marketing. She joined the team full-time as Marketing Coordinator with her expansive company history.

As a recent graduate from Philadelphia University, Kelly enjoys living in Manayunk, Pa with her two roommates and two cats. She continues to actively participate in community service events through her University.
 
MICHELLE STILL
Compliance Coordinator
Michelle began working with Griswold Special Care in the Chestnut Hill office as a part-time coordinator and soon moved into a full-time coordinating role.  Michelle is highly liked and respected by her clients, caregivers in the office, and her peers.  Prior to working with the organization, Michelle had long-term assignments as an administrative assistant and in customer service.  She has spent time in a variety of settings, including human resources and payroll for large and small companies.
 
Michelle is currently pursuing a BA in communications and prefers to spend her free time with family and friends or traveling to new places. 
 
JAROD KARNS
Project Coordinator
Jarod Karns joined Griswold Special Care as Project Coordinator. Prior to joining the company, Jarod worked at Prudential as an Annuity Service Associate. While at Prudential, Jarod resolved pending client case problems through software analysis and contacted companies for status updates on pending transfers.  Jarod also worked for Creative Financial Group as a Financial Planner, where he worked with a Senior Financial Planner and assisted with his tasks, put together a comprehensive mock financial plan with four other interns from around the United States, completed a week-long nationwide Met Life intern conference, and attended seminars that reviewed important financial information and company practices with upper level executives and instructors.
Jarod graduated Summa Cum Laude at West Chester University and received a Bachelor of Science in Management as well as a Bachelor of Science in Finance. Jarod is a baseball fan, and enjoys spending time in the mountains in Northern Pennsylvania in the winter months, spending time on the beach in the summer, and traveling to places he has never been.
 
SUSAN SOHAL
Staff Accountant

Susan joined Griswold Special Care with several years of experience as an Accounts Payables Representative for the Linde Group, which is an industrial gases and chemicals company. Prior to working for the Linde Group, she was a full-time student and completed a BS in Accounting at DeVry University. Susan also received her MBA in Accounting at Keller Graduate School.

 

Susan is married and has two sons. She loves to spend time with her family, and to travel; she has had the chance to live in six states.

 

 
 
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